Course Objectives:
Success in today’s rapidly changing and competitive environment depends upon being able to sort and analyze information, rapidly assess a situation, and come up with correct and timely solutions and decisions. However, today’s professionals are often overwhelmed by a mass of information from many sources. This workshop explains how to distinguish
between important and less important inputs and how to apply effective techniques to
the processes of problem solving.
Training Content:
Drivers for Effective Problem Solving and Decision Making
- Motivating factors
- Ways of working
The Problem-Solving and Decision-Making Process
Types of Problems and Solutions
- Problem identification
- Causes of problems
Managing Information Inputs
- Gathering information
- Organizing and analyzing information
Creative Techniques for Problem Solving
Assessing Implementation
- Monitoring Results
- Getting Feedback
- Revolving Actions
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